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Current Issue: Volume 130, Number 1 July 14, 2009

Ed/Op


Editorial Notebook
Marriott food service needs to focus on little details

Posted 03-23-2001 at 12:31PM

Scott Robertson
Associate News Editor

Sodexho Marriott admittedly has been doing a good job in providing food service to the Commons Dining Hall for the past seven years.

Even its critics would probably admit that campus dining has improved greatly since the days of DAKA—when RPI’s food service was the butt of a multitude of campus jokes.

But there are still a number of facets of their food service that—if paid a little more attention—could possibly improve student appreciation of the Commons Dining Hall.

One of the essential things needing improvement is the refilling of the beverage dispensers. If students have to wait through a week of receiving water instead of grapefruit juice, for instance, then the dispenser is definitely not being refilled enough. For what students are currently paying under their meal plans, the dispensers should be restocked at least daily—if not several times during the day.

Another area that could be helped is the labeling of individual food trays and desserts at each service station. Although personnel in charge of the grill station have recently implemented this by labeling individual grill food trays, they do not do it consistently. Labeling would aid students to quickly distinguish items such as sandwiches and hamburgers on the menu that all look similar but whose content could only be determined upon their being eaten.

Finally, Sodexho should consider changing its current policy on rotating the background music selection among several local stations to be more responsive to student opinion. Since RPI students are the ones involved in the dining, they should also be able to choose the music to which they want to listen. This could be decided by a regular survey given to students monthly that considers their musical preferences.



Posted 03-23-2001 at 12:31PM
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